Family Hospice Awarded the 2024 SHP Best TM "Superior Performer" Caregiver Experience Award

(Logo Courtesy of Family Hospice)

Family Hospice has been recognized by Strategic Healthcare Programs (SHP) as a “Superior Performer” for achieving an overall caregiver and family experience score that ranked in the top 20 percent of all eligible SHP clients for the 2024 calendar year.

The annual SHPBest™ award program was created to acknowledge hospice providers that consistently provide high quality service to families and caregivers of patients receiving hospice care. The 2024 award recipients were determined by reviewing and ranking the overall CAHPS Hospice caregiver experience score for more than 1,800 hospice providers. With one of the largest CAHPS Hospice benchmarks in the nation, SHP is in a unique position to identify and recognize organizations that have made the family and caregiver experience a priority and have been rewarded for their efforts with high marks on the CAHPS Hospice survey.

“SHP recognizes how much hard work is involved in providing excellent patient care, and we are proud to acknowledge the tireless efforts of our top-performing customers through our annual SHPBest award program. These organizations care deeply about the patient experience and they never stop striving to improve every single year”, said Kevin Vogel, President of SHP.

For over 2 years, Family Hospice has been a pillar of support in our community, providing compassionate and personalized end-of-life care. Our unwavering commitment to excellence is why we're so proud to be a “Superior Performer” Caregiver Experience Award winner from Strategic Healthcare Programs (SHP). This honor places us in the top 20 percent of all eligible hospice providers nationwide and is a testament to our team’s dedication to exceeding the needs of the patients and families who trust us during their most vulnerable moments.

"We are incredibly proud to be recognized as a Superior Performer by SHP," said Charles Hall, CEO at Family Hospice. "This award isn't just an accolade; it's a validation of our team's unwavering commitment to providing the highest quality of care. It motivates us to continue setting the standard for compassion and support in hospice care, and it reinforces our promise to treat every patient and family with the dignity and respect they deserve. We will continue to build on this success, ensuring that our services positively impact the lives of those we serve for many years to come."

Read more about the SHPBest awards program, including methodology and award recipient lists at https://www.shpdata.com/hospice/shpbest-cahps-hospice/.

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