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Charleston Business

Image360 Charleston Tops In Customer Satisfaction

Jun 19, 2019 09:51AM
Image360 Charleston has been named one of the top performing printers in the nation by SurveyAdvantage’s Print Buyer Satisfaction Index.

This recognition confirms the Center’s highest customer loyalty rating in Alliance Franchise Brand’s network of more than 600 independently-owned locations in the United States, the United Kingdom, and Canada. It also places them in the top of all printers, regardless of brand, participating in the Print Buyer Satisfaction Index. The results are based on feedback from more than 33,000 print customers who evaluated their printers’ performance. Of the feedback collected from the Charleston Center’s customers, 100 percent reported that they are very likely to recommend Image360 based on the performance on their recent jobs.

“Exceptional customer service is a foundational principle of my business, so it is a daily priority for our team,” said Michael Renault, owner of Image360 Charleston. “This award is a direct result of our dedicated, professional team to ensure positive customer experiences. It’s something that sets us apart from the rest, and I’m thrilled to see our efforts being recognized with this award.”

The benchmark is a compilation of all feedback gathered from more than 700 printers participating in Survey Advantage’s CustomerPulse™. The PBSI™ is the most comprehensive measure of print buyer loyalty available to the printing industry.

Image360 provides professional graphic solutions to regional businesses and organizations. From the simplest projects to the most complex, trained graphics specialists will work closely with clients to maximize the creativity and visual impact of environmental graphics, mobile graphics, way-finding solutions, and promotional displays.

Located at 4365 Dorchester Road, Image360 Charleston is locally owned and operated and is a member of the Alliance Franchise Brands network – a world leader in visual and graphic communications, linking more than 600 locations in the U.S., Canada and the United Kingdom.

For more information, contact Image360 Charleston at (843) 225-0731, or visit the company’s website at image360charlestonsc.com